CALIFORNIA AUTO BODY LABOR RATE SURVEY
PLEASE READ THIS QUESTIONNAIRE COMPLETELY & CAREFULLY!
CAUTION! - FAILURE TO COMPLETE THIS QUESTIONNAIRE IN FULL MAY RESULT IN ITS EXCLUSION FROM ANY AUTO BODY LABOR RATE SURVEYS FILED WITH THE CALIFORNIA DEPARTMENT OF INSURANCE.
HOWEVER, YOU ARE NOT REQUIRED TO COMPLETE THIS SURVEY. IF YOU CHOOSE NOT TO COMPLETE THIS SURVEY, OR IF YOUR SHOP IS NOT ELIGIBLE TO PARTICIPATE IN THIS SURVEY, PLEASE DECLINE THE SURVEY BELOW, THEN PROCEED TO THE BOTTOM TO SIGN AND SUBMIT THE SURVEY FOR OUR RECORDS.
IF YOU CHOOSE TO NOT COMPLETE THIS SURVEY, PLEASE CHECK THE FOLLOWING DECLINATION:
I DECLINE TO PARTICIPATE IN THIS SURVEY
If you Decline, then please complete Contact Information below, then proceed to the end to complete Part 4: Declaration to complete and submit this survey.
PART 1: QUALIFICATION
Question 1: The survey may only use labor rates of auto body repair shops registered with, or licensed by, the California Bureau of Automotive Repair as an auto body and/or paint shop.
If Yes, please provide your California BAR license number:
If No, stop here, proceed to Part 4: Declaration to sign and complete your survey, then submit it.
Question 2: We may only use labor rates in a survey reported by auto body repair shops that meet certain specific standards. Please confirm below whether you meet all of the following specific standards:
If you answered NO to any of the items in Question 2 above, stop here, proceed to Part 4: Declaration to complete your survey, and submit it.
PART 2: LABOR RATES & OTHER PRICES
Question 3: Hourly Labor Rate Charged - Please indicate the hourly labor rate charged by your facility for non-Direct Repair Program or other non-discounted auto body repair work for each category of repair identified below. (Enter zero "0" if the labor rate category does not apply to your shop.)
Question 4: Prices for Other Services. Please enter the flat rates charged by your facility, if any, for the following items. If you do not have a standard rate for these items, then enter zero "0".
PART 3: TRAINING, CERTIFICATIONS, EQUIPMENT
Instructions: Mark the certifications that your shop currently has. If you are pursuing any of these but have not yet completed the process, do not mark that certification now. Come back later to complete another survey once your certification has been awarded.
Question 5: Which of these trainings, certifications, or recognitions does your shop currently have? Select all that apply.
Question 6: Which of these OEM certifications / recognitions does your shop currently have? Select all that apply.
Question 7: Which of these equipment, tools, and services does your shop have? Select all that apply.
Question 8: Which brand of paint do you use? Select all that apply.
PART 4: DECLARATION
I declare that the information provided above is true and correct.
This survey is conducted by
National AutoBody Research (NABR)
8050 N 19th Ave Ste 245
Phoenix, AZ 85021